FAQ

We have a standard 24-48 hour processing time prior to the shipment of all orders. This processing timeframe is subject to change due to sales or holidays. Please review our shipping methods to receive an estimated timeframe of received your package.

*****NO SHIPMENT WILL TAKE PLACE ON WEEKENDS NOR HOLIDAYS*****

Yes, you have 7-days from the delivery date posted to request refund. Please see our refund policy.

Orders can be cancelled within 24 hours from the time that it was placed. Please send an email to info@moodempireclub.com

If your package is missing please call the carrier responsible for the delivery. Mood is not responsible for any missing packages.